LJ Ho

LJ Ho is a Senior Product Manager at Customer.io. LJ has previously worked as a Lead Product Manager at Grubhub, a Senior Consultant at Hitachi Consulting, and a Software Intern at Beckman Coulter.

LJ Ho has over 9 years of experience in the technology industry. LJ started their career as a software intern at Beckman Coulter, a leading global provider of automated laboratory solutions. LJ then went on to work as a senior consultant at Hitachi Consulting, where they advised clients on how to use technology to improve their businesses. In 2013, they joined XO Group Inc. as a senior product manager. At XO Group, they were responsible for managing the company's website and mobile products. In 2017, they joined Grubhub as a lead product manager.

At Grubhub, LJ Ho was responsible for the integration of restaurant loyalty programs onto the Grubhub platform. LJ also launched a restaurant-funded promotions platform that allowed restaurants to target offers at diners based on their order history and other factors. In 2019, they joined Customer.io as a senior product manager.

LJ Ho received a B.S. in Biomedical Engineering from the University of Southern California.

Their manager is Brian Thomas, VP, Product.