Founded and led by Gordon Langmann, Customer Launchpad helps PE/VC-backed SaaS and Tech scaleups transform their after-sales organizations from reactive cost centers into strategic revenue engines. 

With over 20 years of international experience, including 15+ years leading customer success transformations across Europe and globally we deliver measurable results through specialized interim management and consulting services.

Our approach: Whether you need full-time interim leadership or ongoing fractional guidance, we provide the expertise to transform your post-sales organization into a scalable, efficient revenue driver. Gordon leads every engagement personally, bringing in specialized team members as needed.
Our expertise spans the complete post-sales customer lifecycle:

-> Onboarding and implementation
-> Customer support and operations
-> Data-driven proactive customer success
-> Account management
-> Professional services

From strategy to operations, we optimize your entire after-sales function to service, retain, and grow your client base. 

In English, French or German! 

Customer Launchpad .EU

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Customer Launchpad .EU

Org chart

Teams

Offices

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