Customer Obsessing Consulting
Sally Stoewe is a co-founder of Customer Obsessing Consulting, where the focus is on promoting customer centricity and developing consultancy practices for Customer Success, Support, Professional Services, and Corporate Culture. Additionally, Sally leads the Enablement Framework for Post-Sales Professionals and fosters collaboration within the German and European Customer Success community. Current involvement includes membership in Women of Customer Success and serving as a Gold Tier facilitator for the #IamRemarkable initiative. Prior experience includes the role of EMEA Services Project Manager at Twilio, where Sally improved employee engagement and led cross-functional collaborations. Earlier positions include Sales Team Leader at Gebr. Heinemann, overseeing a team of sales representatives and achieving significant sales growth, and a dual education program that combined studies and practical training. Sally holds an MBA in Project Management from Dublin Business School and a BA in Business Administration from The Berlin School of Economics and Law.
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Customer Obsessing Consulting
Customer Obsessing provides strategic and execution focused consulting services for companies and leaders who are interested in increasing customer retention and growth. Our approach includes a maturity assessment focused on 4 pillars: people, process, systems and culture. Great for anyone looking to improve outcomes of their Customer Success, Customer Support, Professional Services, Training, Community, Customer Advocacy, or Customer Experience teams.