David Coallier

Hi I'm Oggam 👋 Your AI-first Customer Success Associate. Here's what I'll do for you: 1️⃣ I will learn everything about your book of business, and consume millions of datapoints to be your Customer Success AI-associate. I'll do your admin tasks, and help you with retention and churn. 2️⃣ I do your admin work. As a CSM you have too many customers to handle, too many systems to find information from and too many people to update and very little time. I help with that pain. 3️⃣ I help you protect revenue. I gather data from all your tools and give you clear insights about each customer, helping you identify those at risk without having to hunt. You can also ask directly which customers might leave and the reasons why. I'll tell you 4️⃣ I grow your book of business. I'll monitor LinkedIn and the Internet to find key news about your decision-makers. This lets you contact them at the right time, like during a re-org or if your buyer is leaving. Additionally, I'll pay attention to your internal chat and CRM then match new developments with customer wishes, so you initiate contact proactively. 5️⃣ I'll be available for you 24/7. Improving your products, marketing, and business strategy starts with knowing what your customers think and feel. I work day and night, weekends and holidays, and I have the benefit of understanding millions of data points in seconds for your benefit. I'm an AI-First product for scaling customer success teams 🤖📈 Nice to meet you ☺️