Andrew Pugh

Andrew Pugh possesses extensive experience in customer success and account management, currently serving as Customer Success Team Lead for EMEA at Gatekeeper since October 2022. Previously, Andrew held significant roles including Enterprise Customer Success Manager at ZAGENO Inc. and Customer Success Manager at Mobysoft Ltd. With a strong track record of driving customer experience, engagement, and strategic growth across various organizations, Andrew has successfully collaborated with both operational teams and C-Suite executives to enhance business-wide success planning. Additional involvement includes membership in Gain Grow Retain and the Customer Success Network since February 2021. Andrew's earlier career featured roles at SafetyCulture, Thomson Reuters, and Ricoh UK, contributing to revenue growth, client relationship management, and operational excellence.