Flavia S.

Flavia S. is an experienced Customer Success Manager currently working at ServiceNow since November 2023 and has also served as City Lead at Customer Success Snack since January 2023. Flavia has contributed to the organization and moderation of events, including a topic on Strategic and Enterprise Account Management in Amsterdam. Memberships include Women in CX™, focusing on networking and professional growth for women in Customer Experience, and The Female Lead. Prior professional roles span various managerial positions in Customer Success and Account Management at companies such as SkySpecs, Veylinx, Trustpilot, Catawiki, G&G Associated - Market Research, and Ipsos, supporting major clients like Unilever and Nestlé. Flavia holds a Bachelor of Business Administration from Università Bocconi and a Master of Business Administration from Università Cattolica del Sacro Cuore.