Joan Cheney

Joan Cheney serves as the Executive Vice President and Chief Risk Officer at Customers Bank, a position held since March 2022, where responsibilities include oversight of risk management functions, regulatory compliance, and third-party risk management. Previously, Joan held roles as Senior Vice President and Deputy Chief Risk Officer, contributing to the enhancement of risk management frameworks. Additional experience includes a tenure at Deloitte as Managing Director, focusing on financial services and regulatory compliance, as well as significant roles at BlackRock, leading trade and payment messaging projects globally. Joan began their career at FFTW, serving as an associate responsible for client proposals and presentation materials. Joan holds a BA in English from New York University and further education from the School for International Training.