Shawn Hannon

Shawn Hannon is a seasoned professional with extensive experience in technical support and customer service, currently serving as Sr. Field Service Coordinator and Customer Solutions Advisor at Cutera, Inc. since November 2014. Prior to this role, Shawn held various positions at SOLTA MEDICAL, including Sr. Product Support Specialist, where leadership in integrating an acquired company and training on new product lines took place. Additional managerial experience includes interim management roles, where coaching, mentoring, and departmental metrics reporting were key responsibilities. Early career accomplishments at Thermage and Electronics For Imaging, Inc. involved significant improvements in customer satisfaction and process efficiency. Shawn holds a BA in Film with an emphasis in Screenwriting and a teaching credential from San Francisco State University.