Phillip Ruzicho

Phillip R. is an experienced Information Technology professional with a diverse background in technical support, operations, and customer service. Currently serving as an Information Technology Security Analyst at Cleveland Metroparks since January 2021, Phillip provides in-house support for various devices and seeks to improve operational efficiencies. Prior roles include Supervisor of Operations and Production at UPS, Warehouse Associate at Amazon, and Enumerator for the U.S. Census Bureau. Phillip has also interned at NASA Glenn Research Center, focusing on IT customer service, and held multiple positions including Assistant General Manager at McDonald's. Educational qualifications include an MBA and a BS in Cybersecurity from Baldwin Wallace University, along with an Associate's degree from Cuyahoga Community College.