Bonnie Makrai

Bonnie Makrai, MHA is a Service Excellence Administrator at Cuyahoga County Board of Developmental Disabilities. Previously, Bonnie worked as an Ombudsman at The Cleveland Clinic, where Bonnie conducted investigations into medical-related patient complaints and grievances. Prior to that, Bonnie was a Financial Counselor at The Cleveland Clinic, providing patients with information on financial accountabilities and payment options. Bonnie holds a Master's degree in Healthcare Administration from William Woods University and a Bachelor of Arts in Sociology from Cleveland State University.