Flavia Moraes

Flavia Moraes is a seasoned professional in operations management, currently serving as Gerente de Operações Aéreo at CVC CORP since March 2014. In this role, Flavia oversees a team of 85, focusing on training, development, and process optimization to enhance productivity and market share. Key responsibilities include ensuring compliance with company guidelines, analyzing operational processes, and implementing corrective actions for continuous improvement. Prior experience includes roles as Supervisor de Relacionamento Cliente at CVC CORP, where Flavia managed a 25-member team, and as Coordenador de Relacionamento ao Cliente. Flavia's career began at Mondial Assistance Brasil as an Assistente de Atendimento ao Segurado. Flavia holds an MBA in Gestão Empresarial from FGV, an MBA in Gestão de Pessoas from Anhanguera Educacional, and a degree in Propaganda e Marketing from UNIABC.