Kate Cao

Kate Cao is a Product Development and Innovation Manager at CVS Health, where responsibilities include managing CVS Specialty Chatbot and overseeing operations strategy within the Pharmacy Trade division. Previously, Kate held various roles at CVS Health including Senior Operations Strategy Analyst and Marketing Operations Specialist, focusing on vendor management, operational excellence, and healthcare marketing initiatives. Kate's experience also includes serving as an IDO Lead Peer Facilitator at the University of Michigan, leading discussions on identity and diversity, and contributions as a Business Analyst Intern, creating solutions for local businesses affected by COVID-19. Kate holds a Bachelor's degree in Business Administration and Management from the University of Michigan, along with a minor in Social Class and Inequalities.