CVS Health
Kim Keefe is a seasoned professional with extensive experience in customer success, digital product management, and strategic partnerships. Currently serving as Sr. Manager in Customer Success at CVS Health, Kim leads initiatives for a B2B data portal, focusing on customer satisfaction and retention. Previous roles include Advisor in Customer Success, Digital Delivery & Client Implementation Program Manager, and Digital Product Manager at CVS Health, where Kim oversaw client engagement and maintained product strategies. Prior experience includes positions at dunnhumbyUSA, POSSIBLE, The Scotts Miracle-Gro Company, Abbott Nutrition, Qwest Communications, and United Healthcare of Ohio, demonstrating a strong foundation in marketing communications, project management, and digital strategy. Kim holds a BA in Journalism/Spanish from The Ohio State University and has studied Spanish Language and Literature abroad.
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CVS Health
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CVS is an American retail pharmacy and health care company headquartered in Woonsocket, Rhode Island. The company began in 1964 with three partners who grew the venture from a parent company, Mark Steven, Inc., that helped retailers manage their health and beauty aid product lines. The business began as a chain of health and beauty aid stores, but within several years, pharmacies were added.