Linda Haviland

Linda Haviland is a seasoned technical writer with extensive experience in documentation for technology and machine learning sectors. Currently serving as the Lead Technical Writer at CVS Health, Linda leads documentation efforts for the Enterprise Data & Machine Learning team. Previous roles include Senior Technical Writer at Vianai Systems, where Linda developed comprehensive documentation for REST APIs, SDKs, and end-user interfaces, and a significant contribution to the company's first public documentation site. At DataRobot, Linda successfully managed the launch of a customer support community while producing documentation as both a Senior Technical Writer and Community Manager/Content Lead. Linda's expertise also includes positions at Greenwave Systems, ThingWorx, Axeda Corporation, and eMation, with a consistent focus on creating high-quality technical documents and managing documentation processes, supported by a BA in English with a concentration in Marketing from the University of Connecticut.