Vanessa Costa is a senior product designer currently working at CWI Software, where they focus on improving workflow and customer service systems for Banco ABC. Previously, Vanessa held various roles, including senior user experience designer at Alelo Brasil and UX/UI designer at TARGET BRASIL LTDA, leading projects that involved user research, prototyping, and system design. They have been involved in significant initiatives, such as creating a gamified platform for Estadão and educational content for FGV. Vanessa holds degrees in Graphic Design and Product Design and is currently pursuing a postgraduate MBA in Design Research.
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