Francesco Asto is a Technical Product & Delivery Manager at CWT, where they manage projects that encompass planning, resource allocation, risk management, and stakeholder communication. With a background in customer service from roles at Lufthansa and EgyptAir, Francesco transitioned to a focus on quality and customer experience at Carlson Wagonlit Travel from 2006 to 2015. They also served as a Product Manager at RoomIt by CWT and were involved in market analysis and test automation as a Business Analyst. Francesco holds a diploma in Tourism and Travel Services Management from istituto per il commercio ed il turismo, which they earned between 1993 and 1998.
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