Hannah H.

Hannah H. currently serves as the Manager of IT Service Management at CWT, having been promoted from a senior technical business analyst within 18 months. In this role, Hannah leads a team of seven individuals focused on improving IT service delivery and enhancing infrastructure efficiency. Previously, at Digital River, Hannah held various positions including Manager of Process Management, where leadership of a global team drove continuous improvement across 35 departments, and Process Manager, where strategies implemented resulted in significant productivity boosts within subject matter expert teams. Other roles include Information Technology Project Manager, where multiple concurrent projects were managed utilizing diverse methodologies, and earlier experience as an Associate Project Manager and Custom Applications Support Specialist at Imagine! Print Solutions. Hannah began career trajectory at Bryant Graphics, Inc. as a Customer Service Representative. Educational achievements include an Associate of Arts and Sciences in Graphic Design Media from Mesabi Range Community and Technical College and an Associate of Arts from Lake Superior College.