Joanne Smith

Lead Agent - Sales Support at CWT

Joanne Smith has a diverse work experience starting from 1994. Joanne began their career as an Assistant Manager at Going Places, where they provided travel information and made travel bookings. In 1999, they worked as a Data Input Clerk at IMS Health Insurance, where they were responsible for data entry and arranging medical examinations. Joanne then joined Online Travel Club as a Reservation Agent, making travel reservations and providing advice to customers.

In 2000, Joanne started working at Carlson Wagonlit Travel as a Junior Travel Counsellor, providing travel arrangement services to business travelers. Over the years, they took on various roles at the company, including Lead Agent - Reservations, Lead Agent - Sales Support, and Lead Agent - Sales Support. Joanne'sresponsibilities in these roles included supervising teams, managing processes, coordinating with clients and suppliers, handling finance-related tasks, and ensuring accurate travel documentation. Joanne's most recent role at Carlson Wagonlit Travel was as a Lead Agent - Sales Support, where they supervised a team of approximately 30 agents and created reports for Programme Managers.

Joanne Smith attended Coombe Hill from 1982 to 1989. Afterward, they completed their secondary education at Coombe Girls Secondary School.

Links

Timeline

  • Lead Agent - Sales Support

    March, 2013 - present

  • Lead Agent - Reservations

    May, 2001

  • Junior Travel Counsellor

    September, 2000

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