Marcy Johnson

Marcy Johnson is a seasoned professional in the travel and client management sector, currently serving as a Senior Client Executive and Global Escalation Manager at CWT since September 1995, where responsibilities include supporting both internal and external clients in problem resolution. With a diverse array of leadership roles, Marcy has successfully managed significant budgets, overseen the activities of large teams, and achieved cost reductions. Notable achievements include a 5% yearly expense reduction and leading optimization initiatives to enhance service delivery. Experience also includes terms as Account Manager overseeing multimillion-dollar budgets and increasing productivity and transaction volume at various organizations. Marcy holds degrees in Business Administration, Marketing, and Supervision from Tarrant County Community College and has undergone training at Carlson Training.