Melanie Low

Melanie Low is an accomplished professional with over 18 years of experience in customer service and quality management. Currently serving as the Director of Global Customer Care at CWT since December 2011, Melanie has held various leadership roles within the company, including Senior Manager of Traveler Services for the APAC region and Manager of Quality and Customer Experience for the same area. Prior to joining CWT, Melanie was a Service Quality Team Lead at HP, a Fraud Management Officer at Singtel, and began her career as a Customer Service Officer/Assistant Team Leader at ZUJI.