Michael (Mike) Galvin is a Senior Business Analyst and Software Engineer at CWT since May 2014, specializing in ServiceNow analysis and enterprise ITSM processes. Previous roles at Carlson Wagonlit Travel include Sr. Change Management Analyst, Project Manager, and Business Analyst, where notable contributions involved managing projects, driving change management improvements, and completing client implementations. Michael has a varied background, having also held positions such as Central Operations Manager and Lead Analyst. Michael earned a BA in Business Administration from Bethel University between 2006 and 2008.
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