CX Centax
Davide Beretta possesses extensive experience in sales and communication, currently serving as a Sales Account at CX Centax since May 2019. At CX Centax, Beretta focuses on developing new relationships and managing accounts within the CRM, BPO, and omnichannel contact center sectors, emphasizing quality improvements in customer experience. Prior experience includes a role as a Sales Account at Netweek from November 2015 to April 2019, where Beretta specialized in multichannel advertising campaigns, strategic marketing, and event organization while also seeking new clients and managing existing portfolios. Earlier, Beretta completed an internship in the press office at Azienda Ospedaliera Papa Giovanni XXIII in 2014. Beretta holds a Bachelor's Degree in Communication Sciences from Università degli Studi di Bergamo, earned between 2011 and 2015.
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CX Centax
Cx Centax business process outsourcer for CRM and contact center services. Their services include customer care, technical help desk, back office, survey, telemarketing, and e-commerce management. They provide consulting services in cloud contact centers, service design, system integration, and software licensing.