CX Centax
Martina Zanetti is a versatile professional with a background in social media management and customer service. Currently serving as a Social Media Manager and Project Management Assistant at OLTRE - Made to Imagine since March 2020, Martina also holds the position of Customer Service Team Leader at Centax Telecom since May 2018, leading a team dedicated to first-level customer support in the insurance sector. Educational qualifications include a degree in Lingue e culture straniere from Università degli Studi di Bergamo (2018-2020) and a degree in Ragioneria e turismo from Istituto tecnico commerciale e turistico statale Vittorio Emanuele II (2011-2016).
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CX Centax
Cx Centax business process outsourcer for CRM and contact center services. Their services include customer care, technical help desk, back office, survey, telemarketing, and e-commerce management. They provide consulting services in cloud contact centers, service design, system integration, and software licensing.