Carrie Yu is a Lead Product Designer specializing in AI at CXAI, where responsibilities include leading design for the agentic booking experience and the wayfinding kiosk design system. Carrie has a diverse background in product design, holding roles such as Senior Product Designer at Trajektory, where end-to-end UX design was led for several features, including a Market Area Map and a Campaign Management tool. Additional experience includes positions at SoCalGas, LinkedIn, Develop for Good, and Smart Course, focusing on various user experience projects across multiple sectors. Educational qualifications include a Bachelor's degree in Child Adolescent Development from San Francisco State University and a Google UX Certificate from Coursera.
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