CXG is a customer experience consultancy firm that provides research, measurement, training, coaching, and consulting services.

Consulting

Training

CXG's headquarters in Dubai, United Arab Emirates

This office likely focuses on operational management and financial analysis for the UK and surrounding regions.

SW1V 1LW

Hawthorn office specializes in luxury retail training and enhancing customer experiences in the upscale market.

Hawthorn

Christophe Caïs

Thibaut Fromageau

Isabelle Damour

Georges al Feghali

Marine D.

Anne Brumeaux

Lina Ly

Debatte K

Joanna Abou Jaoude

Didier Mahillon

Ariane Kamalodine

Ahmed Klabi

This department focuses on assessing and enhancing customer experiences within the luxury and premium brand sectors.

Luxury Brand Evaluation

The Customer Success Team at CXG is dedicated to ensuring clients achieve their desired outcomes through effective use of the company’s consultancy services. They engage with clients to foster strong relationships, provide ongoing support, and deliver tailored training and resources. By analyzing customer experiences and measuring performance, they play a crucial role in maximizing client satisfaction and driving long-term success for the company.

Customer Success Team

This department focuses on assessing and improving the quality of customer interactions and experiences.

Customer Experience Evaluation

This department focuses on managing community engagement and operational activities to enhance collaboration and support within the organization.

Operations and Community

This department focuses on analyzing and enhancing customer interactions and satisfaction throughout the service journey.

Customer Experience

This department specializes in assessing performance, quality, and effectiveness through systematic evaluation processes.

CXG

Org chart

Teams

Luxury Brand Evaluation

Customer Success Team

Customer Experience Evaluation

Operations and Community

Customer Experience

Evaluation Services

Offices

CXG

Org chart

Teams

Luxury Brand Evaluation

Customer Success Team

Customer Experience Evaluation

Operations and Community

Customer Experience

Evaluation Services

Offices

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