CXG is a customer experience consultancy firm that provides research, measurement, training, coaching, and consulting services.

Consulting

Training

CXG's headquarters in Dubai, United Arab Emirates

This office likely focuses on operational management and financial analysis for the UK and surrounding regions.

SW1V 1LW

Hawthorn office specializes in luxury retail training and enhancing customer experiences in the upscale market.

Hawthorn

Christophe Caïs

Thibaut Fromageau

Isabelle Damour

Georges al Feghali

Marine D.

Anne Brumeaux

Lina Ly

Debatte K

Joanna Abou Jaoude

Didier Mahillon

Ariane Kamalodine

Ahmed Klabi

This department focuses on ensuring customer satisfaction and managing relationships to enhance user experience and retention.

Customer Success

This department focuses on assessing and enhancing customer experiences within the luxury and premium brand sectors.

Luxury Brand Evaluation

This department focuses on gathering and analyzing consumer feedback to inform business decisions.

Market Research

This department focuses on managing community engagement and operational activities to enhance collaboration and support within the organization.

Operations and Community

This department focuses on evaluating and improving customer interactions and overall satisfaction across various services.

Customer Experience Management

The Customer Success Team at CXG is dedicated to ensuring clients achieve their desired outcomes through effective use of the company’s consultancy services. They engage with clients to foster strong relationships, provide ongoing support, and deliver tailored training and resources. By analyzing customer experiences and measuring performance, they play a crucial role in maximizing client satisfaction and driving long-term success for the company.

CXG

Org chart

Teams

Customer Success

Luxury Brand Evaluation

Market Research

Operations and Community

Customer Experience Management

Customer Success Team

Offices

CXG

Org chart

Teams

Customer Success

Luxury Brand Evaluation

Market Research

Operations and Community

Customer Experience Management

Customer Success Team

Offices

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