CX Insurance Services
Joseph Richard Serrano has a diverse work experience in the insurance and consulting industry. Joseph Richard began their career as a Senior Associate at PwC, where they focused on transaction due diligence and technology strategy. Joseph Richard then joined Deloitte Consulting as a Strategy & Operations Manager, specializing in mergers and acquisitions as well as financial services strategy. Following that, Serrano worked at Bankers Insurance as the Vice President & General Manager, where they were responsible for P&L growth, business model design, and overall oversight. Currently, they are the President of CX Insurance Services, Inc., where they combine their expertise in specialty insurance with a unique approach to outsourcing.
Joseph Richard Serrano attended the Boston College Carroll School of Management from 1996 to 2000. During this period, they studied General Management but did not obtain a degree. Additionally, Joseph Richard Serrano holds a certification in Net Promoter Score from Satmetrix, however, the specific month and year of attainment are unknown.
CX Insurance Services
Insurance should not be a commodity. Neither should the outsourcers that support the business. CXIS blends Specialist Class of Business expertise with U.S. based Operations Support for P&C Insurers, on their platforms, with people who’ve lived the business. Address talent & operations challenges. Mitigate capacity and cost constraints, diversify operations risk, & free up resources for other work in a variable cost model. CXIS also provides innovative Retention & Policy Growth Programs through a unique blend of technology and service. P&C Insurers are averaging a 3-4% increase in policy retention with CXIS. *** We're hiring! If you would like to learn more about joining our rapidly growing team, check out our Career Hub at http://www.cxis.com/careers.