Nick Richards

Customer Experience

Nick Richards has extensive experience in customer experience roles, currently serving in this capacity at CXponent since February 2025. Previously, Nick held the position of Customer Experience General Manager at SoftwareONE from January 2023 to April 2025 and at SynchroNet from April 2021 until its acquisition by SoftwareONE in 2023. Earlier career highlights include a role as a Partner at Aspen Technology Group, Inc. in 2020 and an Account Executive position at Verint from March 2018 to February 2020. Nick earned a Bachelor of Business Administration in Management Information Systems from Angelo State University between January 2004 and January 2007.

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