Fran Rubenstein is a Client Success Manager with over 10 years of experience driving adoption, retention, and growth of SaaS products in E-commerce Tech, FinTech, and HR Tech startup environments. They currently serve as a Client Success Manager at Blazel and actively participate as a Board Member and Volunteer for CxXchange, focusing on enhancing industry practices and networking. Previously, Fran held roles at various companies, including Sitecore and talech Point of Sale, where they successfully implemented strategies that improved client satisfaction and reduced churn. Notable achievements include launching digital education programs and developing extensive training resources that significantly boosted user engagement and knowledge.
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