Charlie Rushworth

Charlie Rushworth has worked as a Customer Delivery Engineer at Cyara since July 2021. In this role, they are responsible for ensuring customer satisfaction by measuring operational customer experience and identifying any defects. Prior to their current position, Charlie worked at npower as a Senior Analyst from October 2013 to July 2021. In this role, they were initially recruited to support the migration to a new contact routing solution and later became the lead IVR specialist. Charlie was actively involved in consultation meetings between npower and Avaya.

Charlie Rushworth attended the University of Sunderland, where they studied Communication and Media Studies. No information is available regarding the start or end year of their education at this institution.