JC

John Currens

Customer Success Manager at Cyara

John Currens has a diverse work experience spanning over several years. John currently works at Cyara as a Regional Customer Success Manager since October 2019. In this role, they help enterprises measure operational customer experience and ensure continuous delivery across digital and voice channels.

Before joining Cyara, John was a Senior Customer Success Manager at 8x8 from July 2018 to September 2019. John covered the Midwest and East regions, working with enterprise-level customers to define and achieve their success goals through collaborative sessions and technology adoption.

Prior to that, John worked at Genesys | Interactive Intelligence as a Senior Customer Success Manager from November 2013 to July 2018. John focused on direct enterprise customers in the South East region, assisting them in defining success and creating actionable plans.

Earlier in their career, John held various roles in sales and management. John was a Retail Sales Director at Grant Communications from February 2004 to October 2013. John also worked as a Salesperson at Rocky Mountain Wireless from February 2003 to February 2004. Additionally, they served as a Store Manager at Finish Line from September 1995 to February 2003 and at Champs Sports from June 1993 to September 1995.

Overall, John Currens has extensive experience in customer success management, sales, and retail management, showcasing their versatility and adaptability in different professional settings.

John Currens attended Indiana University Bloomington from 1989 to 1993. During this time, they pursued studies in the School of Public and Environmental Affairs (SPEA). No specific degree information is mentioned in the provided information.

Links

Timeline

  • Customer Success Manager

    September 1, 2022 - present

  • Regional Customer Success Manager

    October, 2019

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