Randall Nefdt

Randall Nefdt is a seasoned professional with extensive experience in Genesys engineering and account management. Currently serving as a Senior Technical Account Manager at Cyara since September 2015, Randall has previously held roles including Technical Account Manager and Professional Services at the same company. Prior experience includes positions as a Genesys Engineer for various organizations, such as Deutsche Telekom AG, Swisscom, and SSE, where responsibilities ranged from installation and configuration of server environments to providing technical support and solutions. Randall's expertise encompasses a wide range of technologies, including VMware, MSSQL, and integration with CRM systems, alongside significant experience in customer support and documentation.