Bilal Shahzad

Bilal Shahzad is an AR Specialist in Medical Billing at Cyber System since October 2022, responsible for verifying patient eligibility and benefits, as well as following up on claims. Prior experience includes a role as a Business Development Executive, where responsibilities encompassed lead generation, social media marketing, and customer support for US-based clients. Previously, Bilal served as a Customer Support Executive at Mindbridge Private Limited from May 2021 to October 2022, assisting users from various European countries through email and chat, utilizing software such as Zendesk and Kustomer. Bilal also worked as a Customer Support Representative at Abacus Consulting from October 2020 to May 2021, providing voice, email, and chat support to customers in the UAE and Pakistan, handling over 20,000 emails and 15,000 live chats. Educational background includes studies at Punjab Group of Colleges in Lahore, Punjab.