Alexey Kagan

Alexey Kagan is a seasoned technical support professional with extensive experience in the telecommunications and cybersecurity sectors. Currently serving as a Technical Support Lead Engineer at Cybereason since June 2019, Alexey manages escalated and high-severity cases while contributing to proof of concepts (POCs). Prior positions include roles at Check Point Software Technologies, where Alexey provided top-tier support for Diamond accounts and large-scale deployments, and previously as a Field Service Engineer at Huawei Technologies. Early career experience includes managing core network operations at Unitary enterprise velcom and supporting telecommunications infrastructure at BRTPC. Alexey holds a Master of Science in Telecommunications Engineering from Belarusian State University of Informatics and Radioelectronics.