CyberMAK Information Systems W.L.L.
Emad Refaat is a Senior ITSM/ Solutions Architect with experience at CyberMAK Information Systems W.L.L. and Vodafone. Previously held the title of ITSM Senior Technical Consultant/Team Lead at CyberMAK and worked as a Developer at Digital Dimension. Graduated with a B.Sc. degree in Computer Science from Sadat Academy for Management Sciences in 2003. Emad excels in evaluating business requirements and implementing solutions to meet project goals.
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CyberMAK Information Systems W.L.L.
CyberMAK Information Systems established in 1997 is renowned for its continued success and ability to deliver value globally. With our presence across the Middle East, North Africa and USA, CyberMAK is a recognized brand across diverse industries known for its technological expertise, industrial domain knowledge, market changing innovations and customer centric work culture. Led by our multinational leadership teams with business and domain knowledge in Automation, Security, Software Asset Management, Multi-Cloud Management, AI & Machine Learning, Risk Assessment, ITSM, Smart Plant, Blockchain, Geospatial Intelligence and much more, we have contributed to the success of over 150 customers with 3000+ successful engagements in more than 15 countries. Driving digital transformation projects for clients, CyberMAK adds business value, minimizes risk and helps optimizing quality, performance and costs in various industry verticals such as Banking, Telecom, Retail, Oil & Gas, Education, Government, etc., all of which has a direct positive impact on a company’s bottom-line and heightens customer experience. We are the answer to gaining complete returns on your IT investments. Our teams of trusted advisors and knowledge experts bring our past experiences and use cases to ensure that the application of these technologies positively impact your business.