Ramez Nabel

Ramez Nabel is a seasoned professional in the IT solutions field, currently serving as a Senior Solutions Architect at CyberMAK Information Systems W.L.L. since October 2023. Previously, Ramez held the same title at _VOIS from October 2021 to October 2023, and before that, Ramez managed the Customer Support team at CyberMAK Information Systems from January 2016 to October 2021. Ramez has extensive experience in technical support, having led teams to manage support requests while ensuring customer satisfaction and adherence to service level agreements. Ramez's background includes various roles at CyberMAK, Vodafone, and Infotech Egypt, where Ramez implemented IT Service Management solutions, provided advanced technical support, and contributed to the customization and stability of BMC applications in multiple sectors, including telecommunications and government.