CyberMAK Information Systems W.L.L.
Ramez Nabel is a seasoned professional in the IT solutions field, currently serving as a Senior Solutions Architect at CyberMAK Information Systems W.L.L. since October 2023. Previously, Ramez held the same title at _VOIS from October 2021 to October 2023, and before that, Ramez managed the Customer Support team at CyberMAK Information Systems from January 2016 to October 2021. Ramez has extensive experience in technical support, having led teams to manage support requests while ensuring customer satisfaction and adherence to service level agreements. Ramez's background includes various roles at CyberMAK, Vodafone, and Infotech Egypt, where Ramez implemented IT Service Management solutions, provided advanced technical support, and contributed to the customization and stability of BMC applications in multiple sectors, including telecommunications and government.
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CyberMAK Information Systems W.L.L.
CyberMAK Information Systems established in 1997 is renowned for its continued success and ability to deliver value globally. With our presence across the Middle East, North Africa and USA, CyberMAK is a recognized brand across diverse industries known for its technological expertise, industrial domain knowledge, market changing innovations and customer centric work culture. Led by our multinational leadership teams with business and domain knowledge in Automation, Security, Software Asset Management, Multi-Cloud Management, AI & Machine Learning, Risk Assessment, ITSM, Smart Plant, Blockchain, Geospatial Intelligence and much more, we have contributed to the success of over 150 customers with 3000+ successful engagements in more than 15 countries. Driving digital transformation projects for clients, CyberMAK adds business value, minimizes risk and helps optimizing quality, performance and costs in various industry verticals such as Banking, Telecom, Retail, Oil & Gas, Education, Government, etc., all of which has a direct positive impact on a company’s bottom-line and heightens customer experience. We are the answer to gaining complete returns on your IT investments. Our teams of trusted advisors and knowledge experts bring our past experiences and use cases to ensure that the application of these technologies positively impact your business.