Alan E.

Alan E. is a skilled professional with diverse experience across various roles in customer service, cybersecurity, and finance. Currently serving as a Customer Service Delivery Driver at Kroger, Alan effectively utilizes technology for route management and maintains accurate transaction records. As a Cyber Security Analyst with CyberNow Labs, Alan demonstrates hands-on experience in an enterprise Security Operations Center, utilizing advanced tools for threat analysis and incident response. Additional experience includes managing accounts receivable at Cencora, where Alan improved collections process efficiency, and roles in customer service at Uber and ZaZa Hospitality, showcasing a commitment to high customer satisfaction. Alan's educational background includes some college coursework in General Education with a focus on Accounting and a cybersecurity certification from CyberNow Labs.