Merel Stil

Merel Stil has a diverse background in customer service and communication, primarily gained through various roles at Cygnific, a subsidiary of KLM Royal Dutch Airlines, from September 2015 to November 2018. Key positions included Senior Social Media Agent for KLM and Team Lead of Customer Services for the Netherlands, overseeing a team of 15 agents. Prior experience includes internships and positions at Attitude Holland, Buitenhuis Beheer en Verhuur, River Island, Shell Oil Company, and the University of Amsterdam, where contributions ranged from marketing tasks to academic research on communication. Educational qualifications consist of a Master of Science in Youth & Media and a Bachelor of Science in Mass Communication/Media Studies, both from the University of Amsterdam, along with a VWO diploma from Berger Scholengemeenschap.