Eric Threats

Eric Threats has over 25 years of experience in IT and telecommunications. Currently serving as a Service Desk Change Administrator at CyrusOne since October 2013, Eric specializes in Change Management, overseeing cross-project impacts and managing the change schedule while chairing the Change Advisory Board. Previous roles include Technician at SKC, Infrastructure Enablement Coordinator at IBM, and IT Manager at Key Debt Services, where responsibilities encompassed support for employees and management of communication systems. Eric also held positions as Lead Technician at IDEX Global Services and National Infrastructure Technology Engineer at Washington Mutual Card Services, where significant contributions were made to infrastructure design and support in high-availability environments. Earlier experience includes roles as Desktop Support Technician at Providian Financial and Project Manager at Volt Telecom Group, establishing foundational expertise in telecommunications and IT infrastructure.