Cytracom provides enterprise-grade Hosted VoIP and unified communications to businesses nationwide. With a platform built on the most advanced cloud-based VoIP technology in the world, Cytracom's VoIP solutions provide cost savings, mobility, scalability and reliability.

Software

Cytracom

Cytracom's headquarters in Allen, TX, United States

Zane Conkle

Jennifer Kuhn

Nikhil Harsh

Dana Liedholm

Kumar U.

Carlo Cadet

John Tippett

Ben Booth

The Engineering Team at Cytracom is responsible for designing, developing, testing, and maintaining the company’s cloud-based VoIP and unified communications solutions. This diverse team ensures the reliability, scalability, and performance of the platform, leveraging cutting-edge technologies to continually enhance user experience and system functionality. From software development and mobile applications to network support and cloud operations, the team plays a crucial role in delivering seamless communication services to businesses nationwide.

Engineering Team

The Account Management Team at Cytracom is responsible for cultivating and maintaining relationships with partners and customers. The team ensures seamless communication, provides ongoing support, and drives the success of VoIP and unified communications solutions. Key roles include Partner Account Managers who oversee partner relationships, Account Managers who handle customer accounts, and Customer Success and Fulfillment Representatives who ensure client satisfaction and successful product deployment.

Account Management Team

The Technical Support and Operations team at Cytracom ensures seamless deployment, reliability, and functionality of the company's VoIP and unified communications solutions. This team manages on-boarding processes, offers advanced technical support, conducts training, oversees operational efficiencies, and collaborates with sales to optimize customer experiences.

Technical Support and Operations

The Channel Development team at Cytracom focuses on expanding and nurturing the company's partner ecosystem. They identify and establish new channel partnerships, support and train existing partners, and develop strategies to drive partner engagement and sales performance, ensuring seamless delivery of Cytracom's VoIP solutions to businesses nationwide.

Channel Development

The Business Intelligence and Revenue Operations team at Cytracom leverages data analytics to optimize sales and operational strategies. They implement advanced BI tools to provide actionable insights, streamline revenue processes, and drive growth through data-driven decision-making. The team ensures efficient communication across departments, enhancing overall business performance with a focus on scalability and reliability.

Business Intelligence and Revenue Operations

The Leadership Team at Cytracom is responsible for steering the company's strategic direction and ensuring operational excellence. They collaborate to drive innovation in VoIP solutions, manage financial performance, and foster a culture of growth and accountability, all while maintaining a strong focus on customer satisfaction and market competitiveness.

Cytracom

Org chart

Teams

Engineering Team

Account Management Team

Technical Support and Operations

Channel Development

Business Intelligence and Revenue Operations

Leadership Team

Offices

Cytracom

Org chart

Teams

Engineering Team

Account Management Team

Technical Support and Operations

Channel Development

Business Intelligence and Revenue Operations

Leadership Team

Offices

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