Fawzy Abyad is an experienced professional in the customer service and operations sectors, currently serving as Customer Service Manager and Chief Operating Officer at DA'AEM داعم since April 2022. Prior to this role, Fawzy worked as Operations Manager at ROUTE TO MARKET from September 2021 to June 2022. Fawzy held the position of Channel Sales Manager at Al Wefag Trading & Manufacturing Co. Ltd from January 2020 to August 2021, and served as Regional Manager at Mohamed Yousuf Naghi & Brothers Group from June 2013 to July 2019. Earlier career experience includes a managerial role at shoppies from June 2004 to July 2012. Fawzy obtained a Bachelor of Technology in Hotel/Motel Administration/Management from Freddy Attalah College from 1997 to 2000.
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