DAC Technologies
Paula Sandoval Alegria is an experienced professional in international customer service, currently serving as an International Customer Service Specialist at Shell Whitmore Reliability Solutions since May 2023. Prior to this role, Paula held various positions at DAC Technologies from October 2005 to May 2023, including International & RMA Coordinator, RMA Coordinator, and Senior Customer Service Representative. Additionally, Paula worked at American Express from July 1985 to August 2004, where responsibilities included serving as a Customer Service Lead/QA and an Account Services/Fraud Investigator. Throughout these roles, Paula has demonstrated expertise in training and supporting teams, ensuring adherence to compliance standards, and measuring quality and productivity within customer service operations.
This person is not in any teams
DAC Technologies
More Choices, More Solutions from Surface to Finish. DAC Technologies is the world’s leading manufacturer and provider of ophthalmic lens processing supplies and source for a complete range of lens processing equipment. We offer a complete line of innovative high-quality consumable supplies for surfacing, coating and finishing all lens materials. Our extensive range of products – combined with considerable processing experience – enables us to present technical solutions that increase yields while enhancing profitability for our customers. DAC Technologies' products are designed and tested to work as a system – providing superior quality with consistent results. In short, we listen to our customers – as a consequence, product development is our passion. With over sixty years of industry experience, supported by unsurpassed customer service – our customers are assured of having a reliable partner for all consumable processing needs. Our factories and warehouses are strategically located in Europe, Asia and North America, with multiple distribution centers throughout the world. DAC Technologies also has become the main US distributor for the National Optronics product line of edgers, tracers and blockers. National Optronics is a leading manufacturer of lens finishing equipment for any size lab operation.