Shahid Elam

Shahid Elam is a Service Support Specialist at DAC, Inc. since July 2023, responsible for remote troubleshooting, system adjustments, and software management for corporations, alongside managing network devices via BACnet and IP protocols. Previous experience includes serving as a CH-47 Helicopter Maintainer in the U.S. Army and Army National Guard from April 2016 to September 2020, and holding maintenance roles at Mouser Electronics and Lowe's Home Improvement from 2007 to 2016. Shahid has an impressive educational background, holding an Associate of Applied Science in Computer Systems Networking with a focus on Cybersecurity from Houston Community College, certificates in IT Networking and Security from United Training Academy, and additional studies at Tarrant County College from 2015 to 2019.