Ed Zaval

Ed Zaval serves as the Chief Customer Officer at DailyPay, Inc. since October 2023. Prior to this role, Ed held several senior leadership positions, notably the Senior Vice President of Global Customer Engagement at Skillsoft from October 2017 to September 2023, where responsibilities included managing customer success, subscription renewals, and implementing best practices for customer value realization. Ed's extensive experience also includes roles such as Senior Vice President of Global Support at Skillsoft, Senior Vice President of Global Services and Support at SevOne, and Senior Vice President of Global Services at Coriant GmbH & Co. KG. Ed has a strong background in technical support and service delivery, having managed significant customer support operations at companies like Sycamore Networks, Xylan Corp, and Bay Networks. Ed Zaval holds a Bachelor of Science degree in Electrical Engineering Technology from the University of Massachusetts Dartmouth.