Elaine Sisno

Operations Manager at Daivergent

Elaine Sisno's work experience includes positions at various companies spanning from 2003 to the present. Elaine worked as an Accounting Assistant at the Arcenas Group of Companies from December 2003 to October 2006. Elaine then joined Opinionology as a market research specialist from October 2006 to February 2009. Elaine moved on to Convergys where they started as a Customer Service Representative from February 2009 to June 2011, then became an Escalation Specialist from July 2011 to April 2012, and finally served as a Team Leader from May 2012 to July 2014. Elaine joined Telstra in July 2014 as an Assistant Center Manager | Operations Manager until June 2019, and then transitioned to the role of Quality Assurance Manager from June 2019 to February 2021. Most recently, they worked at Daivergent starting in January 2021 as a Project Delivery Manager until April 2022, when they took on the role of Operations Manager.

Elaine Sisno obtained a Bachelor's degree in Accounting from the University of San Carlos, graduating in 1998. In 2009, they enrolled in the same university to pursue a Master of Business Administration (M.B.A.) degree in Business Administration and Management, General, with no specified end year.

In 2020, Elaine attended Xcel Hub Training Services and completed a virtual assistance technical training program focused on data manipulation. This program was in the field of Business, Management, Marketing, and Related Support Services.

Additionally, Elaine has obtained several certifications from LinkedIn. These certifications include "Communicating Across Cultures," "Communicating about Culturally Sensitive Issues," "Confronting Bias: Thriving Across Our Differences," "Diversity, Inclusion, and Belonging," "Leading at a Distance," "Skills for Inclusive Conversations," "Unconscious Bias," "What to Do in the First 90 Days of Your New Job," "Humble Inquiry: The Gentle Art of Asking Instead of Telling (getAbstract Summary)," "Managing Your Career as an Introvert," "Having Career Conversations with Your Team," "Agile Foundations," "Critical Thinking," "Leading Remote Projects and Virtual Teams," "SEO for Social Media," "Time Management: Working from Home," "Decision-Making in High-Stress Situations," "Design Thinking at Work (getAbstract Summary)," and "Gemba Kaizen: A Commonsense Approach to Continuous Improvement (Blinkist Summary)." These certifications were obtained between September 2020 and January 2021.

Links

Previous companies

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Timeline

  • Operations Manager

    April, 2022 - present

  • Project Delivery Manager

    January, 2021