Ilia Fedorov has extensive experience in the software development sector, currently serving as the Manager of Software Development and Development Team Leader at Daktela since August 2016, while also contributing as a JavaScript and PHP Programmer. Prior to this role, Ilia was a Key Account Manager at Sberbank from December 2011 to September 2012 and an Account Manager at Rosbank for a brief period in 2011. Ilia holds a Bachelor's degree in Informatics from the Prague University of Economics and Business, obtained between 2013 and 2016, as well as an Engineer's degree in Automation and Computer Science from Lipetsk State Technical University, completed from 2005 to 2010.
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Daktela
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Our mission is to provide the best possible SaaS omnichannel, customer communication and contact centre solution, for a company of any size in Europe. Daktela solutions will provide its customers with the best customer care through all available communication channels, whether it is Voice, Email, SMS, WebChat, Facebook, WhatsApp, Viber and much more.
