Kelly Kirby

Kelly Kirby is an experienced Information Technology professional with a strong background in technical support and IT management. Currently serving as an Information Technology Business Analyst at Daktronics since August 2023, Kelly previously led a tier 2 service team as Order LifeCycle Tier 2 Support Manager at Wayfair from December 2019 to August 2023, ensuring high-quality technical support for internal applications. Prior roles at Corning Incorporated spanned various responsibilities, including IT Solution Selection Manager, IT Risk Management Analyst, and IT Executive Support Analyst, focusing on user problem resolution and cross-technology collaboration. Earlier experience includes serving as a Network Technology Specialist at GST BOCES and a Process Engineer at Corning Incorporated, where Kelly implemented manufacturing process improvements. Kelly also has a military background as a Supply Specialist in the US Army and holds a Master’s degree in Information Technology from Elmira College and a Bachelor’s degree in Technology Management from Penn State University.