Osama Ahmed

Osama Ahmed is an experienced professional with a background in business analysis and customer support. Currently serving as a Senior Business Analyst at DAL Food since June 2019, Osama previously held the position of Business Analyst at DAL Group from January to June 2019. Earlier roles include Customer Experience Officer at DAL Group and Customer Support Supervisor at DAL Food, showcasing a strong foundation in customer service and organizational development. Osama holds a Bachelor’s Degree in Electrical and Electronics Engineering from the University of Khartoum, completed from 2012 to 2017.