Joseph Lepon has accumulated substantial experience in technical support and service desk roles across various companies. Notably, Joseph Lepon served as an MSP Help Desk Technician at Dalechek Technology and worked as a Service Desk Administrator at ScalableOS. Prior experience includes holding the position of MSP L1 Technical Support at SINGLE POINT GLOBAL, INC (formerly NewcoIT Corporation) and working as a Help Desk Technician at FIS. Additionally, Joseph Lepon contributed as an IT Service Desk Analyst for Manulife/John Hancock. Joseph Lepon holds a Bachelor of Science in Electronics and Communications Engineering from the University of Southern Philippines, completed from 2002 to 2009.