Ricardo Montalvo

Ricardo Montalvo is an experienced professional with a diverse background in project management, customer success, and technical support. Currently serving as a Project Engineer at Dalet, Ricardo previously held roles as a Technical Success Manager at Paige and Product Manager II at Prime Video & Amazon Studios, where successful cost reduction and optimized software experiences were achieved through cross-functional collaboration. With a strong foundation in customer service management and team development from a lengthy tenure at Dalet, Ricardo has demonstrated the ability to significantly enhance customer satisfaction and retention rates. Additionally, experience includes a production management role at SNN LOCAL NEWS 6 and photojournalism at WNYO, complemented by education in cinematography and ongoing professional development through edX.