Jeric M. Mendez has a work experience that spans over several years. Jeric currently works as a Collector at PowerPay - Home Improvement Financing, where they started in 2021.
Prior to that, Jeric worked at Damstra Technology, starting in 2017. During their time there, they held the positions of Senior Client Relations Officer from July 2017 to October 2018, and Client Services Officer from October 2018 to the present.
Before their time at Damstra Technology, Jeric worked at Convergys as a Customer Service Associate from October 2015 to February 2017.
Earlier in their career, Jeric worked at Sutherland as a Customer Support and Technical Specialist from March 2013 to May 2015.
Overall, Jeric has gained experience in various roles within the customer service and client relations fields.
Jeric M. Mendez obtained their Bachelor's degree in Human Resource Management from AMA University, where they studied from 2019 to 2023. In addition to their formal education, they have also obtained several certifications. In September 2020, they received a certification in Business Process Improvement from LinkedIn. Jeric also obtained several course certificates from LinkedIn Learning in August 2020, including certifications in Customer Service: Serving Customers Through Chat and Text, Executive Decision-Making, Phone-Based Customer Service, and Writing Customer Service Emails.
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